How it works
From resignation to a handover the next person can use, in four steps.
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Interview setup · five minutes
You add the person leaving
Their name and role. That’s all the setup there is, so you can start the week they resign.
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The interview · up to two hours
They talk to an AI interviewer in their own language
A voice conversation with an AI avatar, in the browser, in any of more than 70 languages. One sitting or a few shorter ones, with nothing to prepare. It asks about the work and follows up when an answer is vague. At the end, the person leaving gets a private summary of what they achieved, just for them.
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Your summary · before the last day
You see what’s covered, and what isn’t
Four sections, including what wasn’t covered, plus an offboarding checklist. It arrives before the last day, so there’s still time to chase what’s missing while they’re around.
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The handover · from day one
The next person knows what’s open and who to call
A handover guide with the open projects and tasks, the people they’ll need to talk to, and why things are done the way they are. They can search it and ask it questions, in OakHive or in Microsoft Teams.
Start the week someone resigns. Your summary is ready before their last day, and the next person gets the guide on the day they start.
What the interview looks like
No script and no form. They talk to an AI avatar, and it asks the follow-up questions.
You get a searchable summary before the exit meeting ends.
What the person leaving knew stays with the team
A guide to read, a session to walk through, and a chat for whatever neither of them covers.
Read it whenever you need it
A written record of what was decided and why. Searchable, and not tied to any one conversation.
Walk through it, chapter by chapter
The next person can stop and ask the moment something is unclear.
Ask, and get a sourced answer
When the guide doesn’t cover it, ask the chat, in OakHive or in Microsoft Teams. Every answer links back to the interview it came from.
Nobody starts from zero.
And it’s not frozen: each handover adds to it instead of replacing it.
What happens to what they say
People only explain how the job really works if they trust where their words go.
AI training
Never used to train AI
We never use your interviews, or anything made from them, to train AI models, ours or our providers’. We don’t improve OakHive with your conversations either: we test it on material we write ourselves.
Storage
Used only for your handover
We use interview data to build the handover and answer your team’s questions. We never sell it, and we keep it for two years unless you choose a different period.
Transparency
The person leaving knows what to expect
Before the interview starts, they’re told they’ll be talking to an AI and where their answers go: a summary for their manager, a guide for their successor, and answers the team can search.
Location
Stored in the EU
Interviews are stored in Microsoft Azure’s EU region, logically isolated per customer. Live speech is processed in the United States by ElevenLabs, which keeps the audio and its transcript for one day. Every contract comes with a data processing agreement.
See a real handover in 20 minutes
Bring a role that is about to change hands. We show you an anonymised handover guide, what the interview looks like, and how the team asks it questions in Microsoft Teams. No slides.
We take on a few companies at a time, and a person replies to every request.