The scheme of work stays.The rest leaves with them.
A department runs on more than its schemes of work: which parent needs a call rather than an email, which exam board contact actually replies, why the timetable carries one arrangement nobody questions. That knowledge leaves at the end of term.
What walks out the door
Operational knowledge, built over years of the same term.
OakHive interviews them before they go. This is what comes back.
The parent who needs a call, not an email
Years of the same conversations taught one teacher how to approach a family. The next form tutor starts from nothing, usually at the worst possible moment.
From the handover guide, written to whoever takes the role next.
The timetable arrangement nobody questions
It was agreed years ago for a reason that made sense then. Whoever agreed it is the only one who can say whether it still holds.
From the guided session that walks the role chapter by chapter.
The exam board contact who replies
Every department has one number that gets an answer the same day. It isn't on any list the office keeps.
From the chat, answering after they have gone.
The trip that only works one way
The coach company, the order of the paperwork, the deadline that is really a week earlier. One person has run it five times and never wrote any of it down.
From the manager's summary, ready before the last day.
Who to interview
The head of department leaving at the end of term. The exams officer. The office manager everyone asks about the paperwork.
The department keeps what the last term taught it.
Questions schools ask
The role: what they were responsible for, what breaks and how they fix it, the decisions they carried in their head, and who to call for what. Frustrations, opinions about colleagues and anything personal are not asked and don't appear in any document.
In Microsoft Azure's EU region, logically isolated per customer, with export and deletion on request and a data processing agreement in every contract. Access is closed by default and opened per person, and sensitive material stays with the manager and HR.
Setup for a departure is the person's name and role, so the first interview can happen inside the same notice period. The manager's summary is ready before their last day, and the handover guide waits for whoever starts next.
Bring us the questionyour company keepsanswering twice.
Thirty minutes, no deck. You describe something your team has explained more than once, and we show you what OakHive does with it.
We are taking on a small number of companies at a time, so this is a conversation rather than a signup.