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OakHive is knowledge transfer software. Before someone leaves, an AI interviewer talks with them by voice for up to two hours. The conversation becomes a handover guide and guided session for their successor, a summary and offboarding checklist for their manager, and a chat for colleagues with access.
Any team where one person leaving takes months of context with them: IT, finance, sales, production, clinic administration, management. If the answer to a question is “ask so-and-so” rather than “check the wiki”, OakHive fits. Company size matters less than how much sits in one head.
Three ways. The person taking over gets a handover guide written to them and a guided session that teaches the role before they have to ask anything. The manager’s summary says what wasn’t covered, and the chat is built to say so rather than guess. And the interview is a voice conversation in the person’s own language.
In four steps. The manager adds the departing employee and their role. The employee talks with OakHive for up to two hours. When the interview ends, the manager’s summary and offboarding checklist are ready. Then the team inherits it: the successor gets a handover guide and a guided session on their first day, and anyone with access can ask the chat.
Up to two hours, in one sitting or spread over a few days. It’s structured around the role and asks follow-up questions when an answer is vague. Smaller roles finish well inside that; two hours is the ceiling.
Nothing. They join and talk. OakHive asks about what they were responsible for, what breaks and how they fix it, the decisions they carried in their head, and who to call for what. At the end they get a private summary of what they achieved in the role. Nobody else sees it.
Testers told us they’d rather talk for an hour or two than write handover documents for weeks. There’s nothing to prepare, they can pause and come back over a few days, and the interview stays on the work. The private achievements summary at the end is theirs to keep.
No. Those questions belong to HR’s own exit interview, and OakHive doesn’t replace it. OakHive asks about the role: responsibilities, processes, decisions, contacts. Frustrations, opinions about colleagues and anything personal are not asked and don’t appear in any document.
In the browser, as a voice conversation with an AI interviewer, which can appear on screen as an avatar. There’s nothing to prepare: the person joins from a link and talks. Afterwards the handover guide and guided session are in OakHive, and the team can ask questions in OakHive or in Microsoft Teams.
A summary in four sections, including Risks and gaps and What wasn’t covered, plus an offboarding checklist. Both are ready when the interview ends, so there’s still time to chase what’s missing while the person is still in the building.
A handover guide written to them and a guided session. The guide opens with “You are taking over…” and goes through the role as the last person ran it: responsibilities, what breaks and how to fix it, decisions and why, who to call for what. The guided session teaches the role chapter by chapter, and they can stop to ask.
That’s the usual case. The handover guide and the guided session wait for them and are delivered the day they start. In the meantime the manager has the summary and checklist, and the team can already ask the chat.
Anyone with access asks a question, in OakHive or in Microsoft Teams, and gets an answer drawn from what the departing person said in their interview. Access is closed by default and opened per person. If the question touches something the interview never covered, the chat is built to say so rather than guess.
It’s designed not to. Answers in the chat come from what was said in the interview, and the manager’s summary lists what wasn’t covered. No AI is perfect, so the documents show you where the interview ran thin. That’s the point of them.
No. It’s for any time a role changes hands: a resignation, a retirement, an internal move, a long leave. Retirement is the case where the most years walk out at once, and the one most companies see coming and still don’t prepare for.
OakHive interviews in more than 70 languages. The person leaving can be interviewed in their own language, and the team can ask the chat in any language.
In Microsoft Azure’s EU region, logically isolated per customer, with export and deletion on request and a data processing agreement in every contract. Access is closed by default and opened per person, and sensitive material stays with the manager and HR. The security questions on this page are answered in writing, one by one.
Two ways to buy: one-off, per departure, or a yearly subscription that covers a pool of transfers plus the chat and guided sessions. There are no prices on this page on purpose. We size the plan to your team in a 20-minute demo.
OakHive takes on a small number of companies at a time. Book the 20-minute demo and we reply within two working days. Setup for a departure is the person’s name and role, so the first interview can happen inside the same notice period.
Yes. On the call we walk through a real, anonymised handover guide: the opening “You are taking over…”, the role chapter by chapter, and the What wasn’t covered section at the end. When the sample page is live, the same guide will be readable here without a call.