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About OakHive

What is OakHive?

OakHive is an AI interviewer for knowledge transfer. When an employee resigns, it interviews them for up to two hours about their work, then produces a handover guide and a guided session for their successor, a summary and offboarding checklist for their manager, and a chat that answers colleagues' questions from what was said.

Who is OakHive for?

HR and operations leaders at companies where one person leaving takes months of context with them. The pattern is any role where the answer to a question is "ask so-and-so" rather than "check the wiki": operations, finance, sales, logistics, clinic administration, senior management. Company size matters less than how much sits in one head.

How is OakHive different from tools that turn the interview into a chatbot?

Three ways. The person taking over gets a handover guide written to them and a guided session that teaches the role before they have to ask anything. The manager's summary says what wasn't covered, and the chat is built to say so rather than guess. And it's bilingual, with interviews and all documents in English or Lithuanian.

The interview

How does OakHive work?

In four steps. The manager adds the departing employee and their role. The employee talks with OakHive for up to two hours. When the interview ends, the manager's summary and offboarding checklist are ready. Then the team inherits it: the successor gets a handover guide and a guided session on their first day, and anyone with access can ask the chat.

How long does the interview take?

Up to two hours, in one sitting or spread over a few days. It's structured around the role and asks follow-up questions when an answer is vague. Smaller roles finish well inside that; two hours is the ceiling.

What does the departing employee have to prepare?

Nothing. They join and talk. OakHive asks about what they were responsible for, what breaks and how they fix it, the decisions they carried in their head, and who to call for what. At the end they get a private summary of what they achieved in the role. Nobody else sees it.

Will people actually sit through a two-hour interview?

Testers told us they'd rather talk for an hour or two than write handover documents for weeks. There's nothing to prepare, they can pause and come back over a few days, and the interview stays on the work. The private achievements summary at the end is theirs to keep.

Does OakHive ask why someone is leaving, or how they feel about their manager?

No. Those questions belong to HR's own exit interview, and OakHive doesn't replace it. OakHive asks about the role: responsibilities, processes, decisions, contacts. Frustrations, opinions about colleagues and anything personal are not asked and don't appear in any document.

Where does the interview happen?

The interview runs in the browser. There is nothing to prepare: the person joins from a link and talks. Afterwards the handover guide, the guided session and the question-and-answer chat are all in OakHive.

What you get

What does the manager get?

A summary in four sections, including Risks and gaps and What wasn't covered, plus an offboarding checklist. Both are ready when the interview ends, so there's still time to chase what's missing while the person is still in the building.

What does the person taking over get?

A handover guide written to them and a guided session. The guide opens with "You are taking over…" and goes through the role as the last person ran it: responsibilities, what breaks and how to fix it, decisions and why, who to call for what. The guided session teaches the role chapter by chapter, and they can stop to ask.

What if the successor hasn't been hired yet?

That's the usual case. The handover guide and the guided session wait for them and are delivered the day they start. In the meantime the manager has the summary and checklist, and the team can already ask the chat.

How does the chat work?

Anyone with access asks a question and gets an answer drawn from what the departing person said in their interview. Access is closed by default and opened per person. If the question touches something the interview never covered, the chat is built to say so rather than guess.

Can OakHive make things up?

It's designed not to. Answers in the chat come from what was said in the interview, and the manager's summary lists what wasn't covered. No AI is perfect, so the documents show you where the interview ran thin. That's the point of them.

Scope

Is OakHive only for resignations?

No. It's for any time a role changes hands: a resignation, a retirement, an internal move, a long leave. Retirement is the case where the most years walk out at once, and the one most companies see coming and still don't prepare for.

Which languages does OakHive support?

Interviews and all documents in English or Lithuanian. The chat works in the language the interview was held in.

Where is our data stored, and who can see it?

In Microsoft Azure's EU region, logically isolated per customer, with export and deletion on request and a data processing agreement in every contract. Access is closed by default and opened per person, and sensitive material stays with the manager and HR. The security questions on this page are answered in writing, one by one.

Buying and getting started

What does OakHive cost?

Two ways to buy: one-off, per departure, or a yearly subscription that covers a pool of transfers plus the chat and guided sessions. There are no prices on this page on purpose. We size the plan to your team in a 30-minute call.

How fast can we start?

OakHive takes on a small number of companies at a time. Book the 30-minute call and we reply within two working days. Setup for a departure is the person's name and role, so the first interview can happen inside the same notice period.

Can we see an example before the call?

Yes. On the call we walk through a real, anonymised handover guide: the opening "You are taking over…", the role chapter by chapter, and the What wasn't covered section at the end. When the sample page is live, the same guide will be readable here without a call.